Privacy Policy

Belong Journal ("we," "us," "our") operates the website belongjournal.ai and the Belong Journal mobile application. This Privacy Policy explains how we collect, use, store, and protect your personal information.

We built Belong Journal on a simple belief: your thoughts belong to you. That principle guides every decision we make about your data.

Information We Collect

Account Information

When you create an account, we collect your name and email address through Apple Sign-In or Google Sign-In. We do not store your sign-in passwords — authentication is handled securely by your identity provider.

Waitlist Information

If you join our waitlist, we collect your email address to notify you when Belong Journal is available.

Journal Entries

When you use the app, you may record voice journal entries. We store:

• Audio recordings of your voice entries
• Text transcriptions generated from your recordings
• Entry metadata (date, time, entry type)
• AI-generated reflections and reports based on your entries
• Memory summaries that help the AI understand your ongoing story

Usage Information

We collect basic usage data such as feature usage patterns and error logs to improve the app experience. We do not use cookies or third-party tracking on our website.

How We Use Your Information

• To provide AI-powered reflections on your journal entries using Claude (by Anthropic)
• To generate audio playback of reflections using text-to-speech technology
• To build a personal memory bank that helps the AI provide more meaningful insights over time
• To send you daily, weekly, and monthly reflection reports
• To communicate with you about your account and the service
• To improve and maintain the service

How We Process Your Data

Your journal entries are processed by AI to generate reflections and insights. Specifically:

• Speech-to-text: Your voice recordings are transcribed to text
• AI reflections: Your transcripts are processed by Claude (Anthropic) to generate personalized reflections
• Text-to-speech: AI reflections are converted to audio using text-to-speech technology
• Memory: Key themes and patterns from your entries are stored to provide context for future reflections

We do not use your journal entries to train AI models. Your entries are processed solely to provide the service to you.

Data Storage and Security

Your data is stored securely using Supabase, a cloud database platform. We implement:

• Row-level security ensuring you can only access your own data
• Encrypted connections (HTTPS/TLS) for all data transmission
• Secure authentication through Apple and Google identity providers
• Audio files stored in protected cloud storage buckets

Data Sharing

We do not sell your personal information. We share data only with the service providers necessary to deliver Belong Journal:

• Anthropic — to process journal entries and generate AI reflections
• OpenAI — to convert text reflections to audio
• Supabase — to securely store your data

These providers process your data solely to deliver the service and are bound by their own privacy policies and data processing agreements.

Your Rights

You have the right to:

• Access all data we hold about you
• Export your journal entries and recordings
• Delete your account and all associated data
• Opt out of AI-generated reflections
• Request correction of inaccurate data

To exercise any of these rights, contact us at hello@belongjournal.ai.

Children's Privacy

Belong Journal is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or through the app. Continued use after changes constitutes acceptance.

Contact

Questions about this policy? Reach us at hello@belongjournal.ai.